Plume Identified via Frost & Sullivan for Its Extremely Differentiated Buyer-first Manner within the International Sensible House-as-a-Carrier Business

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Plume Identified via Frost & Sullivan for Its Extremely Differentiated Buyer-first Manner within the International Sensible House-as-a-Carrier Business

SAN ANTONIO, Sept. 29, 2022

Plume’s pioneering Tool-as-a-Carrier (SaaS) Revel in Control Platform allows Communications Carrier Suppliers (CSPs) to optimize visitor revel in and ship extremely personalised cloud- and AI-driven WiFi products and services to broadband subscribers all over the world.

SAN ANTONIO, Sept. 29, 2022 /PRNewswire/ — According to its contemporary research of the sensible home-as-a-service {industry}, Frost & Sullivan acknowledges Plume(R), the customised communications products and services pioneer, with the 2022 International Buyer Price Management Award for handing over immense price to its new and current consumers. Plume’s cloud-based platform allows broadband carrier suppliers to ship high-value virtual products and services to each small companies and home broadband subscribers.

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By means of leveraging an open-source, cloud-based framework–OpenSync(TM)–Plume facilitates the speeded up deployment of leading edge products and services for sensible properties and small companies with self-optimizing WiFi, flawless connectivity, tough safety, awesome customization, and extra. Plume’s SaaS Revel in Platform makes use of refined synthetic intelligence (AI) to realize a novel figuring out of a consumer’s units, community, and surroundings, to personalize the products and services to their distinctive necessities. From its complete analysis, Frost and Sullivan believes that Plume brings an unrivaled aggressive edge to the sensible home-as-a-service marketplace.

This technological edge and leading edge considering have enabled Plume to face out available on the market and construct a powerful and rising visitor base of over 41 million places international1. The corporate aggressively drives marketplace expansion via regularly optimizing its operations and product choices, evidenced via its robust and numerous visitor base, which these days stands at over 275 carrier suppliers, spanning greater than 30 international locations internationally.

Plume’s platform supplies get admission to to a collection of products and services similar to HomePass(TM), WorkPass(TM), Haystack(TM), and Harvest(TM) that assist CSPs to deal with consumer ache issues and ensure a unbroken end-to-end visitor revel in, and via leveraging information and insights that energy state of the art control equipment and analytics and supply precious marketplace insights.

“On the heart of Plume’s platform is OpenSync, an open-source framework that decouples products and services from CPE {hardware} to carry carrier suppliers freedom, selection, and large operational flexibility and potency. The corporate’s cloud-first method is exclusive amongst its friends, and its persistent funding in new ventures, era, and partnerships increase its succeed in and product enhancement to ship excellence and price to its consumers,” stated Anirudh Bhaskaran, Business Foremost at Frost & Sullivan “Plume impressively maps its products and services, answers, and product construction thru its site, giving present and possible shoppers a streamlined, digestible, and in-depth concept of its features.”

Thru its customer-centric method, Plume strives to function at the guiding philosophy that its good fortune is dependent upon awesome visitor delight. This ethos strongly characterizes the corporate’s day-to-day practices to construct long-lasting, devoted, and dependable relationships with its consumers.

Moreover, Plume successfully integrates visitor comments into its general strategic selections and industry plans to optimize its expansion alternatives.

“Plume meets with shoppers to evaluate their explicit wishes and increase adapted answers with roadmaps for seamless execution. This foundational method establishes ongoing agree with with consumers for long-lasting relationships,” famous Bhaskaran. “Moreover, the answer has an ultra-reliable infrastructure with strict service-level agreements. Publish-deployment, Plume supplies fast follow-up strengthen: 24/7 availability, a 60-day trial duration, right kind team of workers coaching and training, and advertising and marketing toolkits.”

Each and every 12 months, Frost & Sullivan gifts this award to the corporate that demonstrates excellence in enforcing methods that proactively create price for its consumers, specializing in making improvements to the go back at the funding that buyers make in its product or service. The award acknowledges Plume’s distinctive focal point on augmenting its consumers’ price past merely just right customer support, resulting in stepped forward visitor retention and visitor base growth.

Frost & Sullivan Perfect Practices awards acknowledge corporations in more than a few regional and international markets for demonstrating exceptional success and awesome efficiency in management, technological innovation, customer support, and strategic product construction. Business analysts evaluate marketplace members and measure efficiency thru in-depth interviews, analyses, and in depth secondary analysis to spot ultimate practices within the {industry}.

About Frost & Sullivan

For 6 a long time, Frost & Sullivan has been world-renowned for serving to traders, company leaders, and governments navigate financial adjustments and determine disruptive applied sciences, Mega Tendencies, new industry fashions, and corporations to motion, leading to a continuing waft of expansion alternatives to force long run good fortune.Touch us: Get started the dialogue.


Lindsey Whitaker
P: +1 (210) 477-8457
E: [email protected]

About Plume

Plume(R) is the writer of the sector’s first SaaS revel in platform for Communications Carrier Suppliers (CSPs) and their subscribers, deployed in additional than 41 million places globally. As the one open and hardware-independent, cloud-controlled answer, Plume allows the fast supply of recent products and services for sensible properties, small companies, and past at huge scale. At the entrance finish, Plume delivers self-optimizing, adaptive WiFi, cyber-security, get admission to and parental controls, and extra. CSPs get tough data- and AI-driven back-end programs for unparalleled visibility, insights, strengthen, operations, and advertising and marketing. Plume leverages OpenSync(TM), an open-source framework that comes pre-integrated and supported at the main silicon, CPE, and platform SDKs.

Consult,,, and

Practice Plume onLinkedIn andTwitter.

Plume and OpenSync are both emblems or registered emblems of Plume Design, Inc. Different corporate and product names are used for informational functions best and is also emblems in their respective homeowners.

1 Places come with sensible properties and small companies

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SOURCE Frost & Sullivan


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